Intake Specialist

Summary

OSE is looking for intake specialists, who will be the first point of contact that clients have when they reach out to us for help. We need people that are knowledgeable, compassionate, and willing to help determine how we can best help.

What the role looks like

  • This position reports to the intake team lead, and will receive training and orientation from the same

  • For those available, they will be added to the on-call rotation to ensure coverage for clients when they reach out. If you are not able to work on rotation or need to be removed from rotation for any period of time, this can be coordinated through the intake team lead

  • Contact will come via email and must be replied to as quickly as possible

  • During periods of availability, may need to call certain clients to determine their need

What we’re looking for

  • A passionate do-gooder. Our organization consists entirely of folks who offer up their time & effort to the betterment of others so we’d like more of the same.

  • Experience working with a diverse audience, responding with compassion and understanding

  • Experience in one or more security domains is preferred, which may include cybersecurity, physical security, privacy, opsec, etc

  • Experience working with domestic violence organizations, or other advocacy organizations is preferred

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Status
Accepting Applications

Client-Facing
No

Team
Operations

Skills Desired
Trauma-informed care
Communication
Security concepts

Statement of Non-Discrimination
Operation Safe Escape does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations, to include recruitment of volunteers.

Please note that all volunteer position requiring protected area access require a full background check.