Donation Refund Policy
We are grateful for your donation and support of our organization. Donations are normally nonrefundable but if you have made an error in making your donation or change your mind about contributing to our organization please contact us. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.
Last updated: July 22, 2021
Thank you for donating to Operation Safe Escape.
The following terms are applicable for any donations to Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Operation Safe Escape, PO box 1989 Glen Burnie, MD 21061.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to Operation Safe Escape, accessible from https://safeescape.org
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Donation Rights
You are entitled to request an inquiry within 30 days without giving any reason for doing so.
The deadline for a donation inquiry is 30 days from the date on which You or your appointed party made the donation.
In order to exercise Your right of inquiry, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: [email protected]
- By visiting this page on our website: https://safeescape.org/contact-us/
We will invesitgate and respond to You no later than 14 days from the day on which We receive the request. If any adjustment is made, We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order to be eligible for a return inquiry, please make sure that:
- The donation must have happened in the last 30 days
- A clear record/proof of donation must be presented by You
Meeting these conditions does not automatically qualify You for a refund. We will not investigate your request unless You meet the above return conditions.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: [email protected]
- By visiting this page on our website: https://safeescape.org/contact-us/